Frequently Asked Questions
Everything you need to know about your next luxury purchase.
How do I know the items are authentic?
Every product undergoes a rigorous multi-point inspection process by our in-house experts to ensure 100% authenticity before being listed.
What is your return policy?
We offer a 14-day return window for all items, provided the security tag remains attached and the item is in its original condition.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on customs.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Yes, Authenticated ships to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your location.