Returns & Exchanges

At Authenticated, we stand behind the quality of our curated collection and offer a seamless 30-day return window for all eligible apparel and accessories. All items must be returned in their original, unworn condition with all designer tags and security seals intact.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging and attach the pre-paid shipping label provided via our portal to the outside of the box.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location or schedule a pickup; ensure you retain your tracking receipt for verification.

  • 4.
    Quality Inspection & Refund

    Once our team verifies the authenticity and condition of your return, we will process your refund to the original payment method within 5-7 business days.