Returns & Exchanges
At Authenticated, we stand behind the quality of our curated collection and offer a seamless 30-day return window for all eligible apparel and accessories. All items must be returned in their original, unworn condition with all designer tags and security seals intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided via our portal to the outside of the box.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup; ensure you retain your tracking receipt for verification.
- 4.Quality Inspection & Refund
Once our team verifies the authenticity and condition of your return, we will process your refund to the original payment method within 5-7 business days.